DreamUp Adventure (升夢大冒險)
Last updated: 11 October 2026 · 最後更新：2026 年 10 月 11 日
Thanks for using DreamUp Adventure (升夢大冒險), an ad-free learning companion for children aged 4–6, published by Risemont Education Limited. This page answers common questions. If you need anything else, email us — we read every message.
Risemont Education Limited
Email: support@risemonteducation.com
Hong Kong
We aim to reply within a few business days. Telling us your device (e.g. iPhone or iPad) and iOS version helps us help you faster. Privacy questions go to privacy@risemonteducation.com.
Families in the United Kingdom use the same app. Menus and games are in Traditional Chinese. English activities are spoken in British English. A parent can switch Chinese between Cantonese and Mandarin.
The price is shown in pounds and includes VAT. Apple is the seller. To manage or cancel, open Settings, tap your name, then Subscriptions, then DreamUp Adventure. Cancelling stops the next renewal. Access continues until the end of the period already paid for, including a free trial. Refunds are requested from Apple through Report a Problem. Hong Kong subscribers are billed in Hong Kong dollars through the same Apple subscription screen.
The optional premium subscription unlocks all worlds, vocabulary, and mathematics content. The app is free to download and play, with premium offered as an auto-renewing subscription.
Open the app, reach 關於與帳戶 (About & Account) from the parent area, pass the parental gate, and tap 恢復購買 (Restore Purchases). Your active subscription will be re-applied to the device signed in with the same Apple ID.
Subscriptions are managed by Apple, not inside the app. On your device, open Settings → [your name] → Subscriptions, select DreamUp Adventure, and choose to change or cancel. Cancelling stops future renewals; access continues until the end of the current paid period.
To prevent accidental purchases by children, the upgrade screen sits behind a simple multiplication question that an adult can answer.
Some games ask your child to read a word or sentence aloud. The app listens through the microphone and uses Apple's Speech Recognition to check the answer. The audio is used in the moment and discarded — it is not stored or sent to us. If the microphone isn't working, open Settings → 升夢大冒險 on your device and make sure Microphone and Speech Recognition are enabled. Turning them off only disables the speak-aloud games; the rest of the app keeps working.
We do not collect names, show ads, or track your child. Subscription checking uses a random identifier, as the policy explains. Read it here: Privacy Policy.
DreamUp Adventure runs on iPhone and iPad. Please keep your device updated to a recent version of iOS/iPadOS for the best experience.
多謝使用 DreamUp Adventure（升夢大冒險）——一款專為 4 至 6 歲兒童而設、無廣告的學習夥伴，由 Risemont Education Limited 發佈。本頁解答常見問題。如有其他需要，歡迎電郵聯絡我們，我們會細閱每一封訊息。
Risemont Education Limited
電郵：support@risemonteducation.com
香港
我們一般會在數個工作天內回覆。若能告知你的裝置（例如 iPhone 或 iPad）及 iOS 版本，將有助我們更快為你解決問題。私隱問題請寄往 privacy@risemonteducation.com。
在英國的家庭使用的是同一個應用程式。選單及遊戲為繁體中文。英文活動以英式英語朗讀。家長可在廣東話與普通話之間切換。
價格以英鎊顯示，並已包含增值稅。銷售方是 Apple。如要管理或取消，請開啟「設定」，點一下你的名字，然後點「訂閱項目」，再選擇升夢大冒險。取消後不會再自動續期。在已付款的期間（包括免費試用）結束前，仍可繼續使用。退款請透過 Apple 的「報告問題」提出。香港用戶則透過同一個 Apple 訂閱畫面，以港元付款。
完整版訂閱包含甚麼？
可選的完整版訂閱會解鎖全部世界、字詞與數學內容。應用程式可免費下載及遊玩，完整版以自動續期訂閱方式提供。
在新裝置上如何回復購買？
開啟應用程式，從家長區進入 關於與帳戶，通過家長關卡，再按 恢復購買。只要該裝置登入相同的 Apple ID，你的有效訂閱便會重新套用。
如何管理或取消訂閱？
訂閱由 Apple 管理，並非在應用程式內處理。請在裝置上開啟 設定 → [你的名稱] → 訂閱項目，選擇「升夢大冒險」，即可更改或取消。取消後不會再自動續期，而你可繼續使用至目前已付費期間結束。
為何購買前會有家長關卡？
為防止兒童意外購買，升級畫面設有一條簡單的乘數題，由家長作答後方可進入。
部分遊戲會要求孩子朗讀字詞或句子。應用程式會透過麥克風聆聽，並使用 Apple 的語音辨識檢查答案。該等聲音只會即時使用，隨後即被棄掉，不會儲存或傳送給我們。若麥克風無法運作，請在裝置上開啟 設定 → 升夢大冒險，確認已開啟「麥克風」及「語音辨識」。關閉後只會停用朗讀類遊戲，應用程式其他部分仍可正常運作。
我們不會收集姓名、不會顯示廣告，亦不會追蹤你的孩子。核對訂閱時會使用一個隨機識別碼，詳見政策。完整政策請見：私隱政策。
升夢大冒險可於 iPhone 及 iPad 運行。請將裝置更新至較新的 iOS／iPadOS 版本，以獲得最佳體驗。